Buy Fitness Online - CSA Alpine Tracker Order#114
I placed an order via your website for a CSA Alpine Tracker on 12/12/2006.The item was delivered and was not opened until after Christmas 2006.
When we assembled the Apline Tracker, the wheels literally crumbled. I have called your office several times to obtain replacement wheels. I have given my contact information each of those times. I was then told that someone would call me back.
I am still waiting for my call back from my original call in January 2007. I have emailed several times as well. I thought that would be a better way to contact you as the telephone communication is lacking in several areas. I still continue to call, last week and today, still no response.
I have also sent an email today.
Since my product was defective and I have not received an adequate response or any for that matter, I would like my money to be refunded.
Please contact me within 30 days or I will file a complaint with the Better Business Bureau.
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